GEORGETOWN, Texas, December 16, 2020 – National insurance adjustment firm Brush Country Claims, LTD. announced today that Joshua Cruce has been named Chief Strategy Officer (CSO). Mr. Cruce, who has been serving Brush Country Claims as the Vice President of Catastrophe Operations will fully transition into his new role in January of 2021.

Joshua Cruce came to Brush Country Claims in 2019 with more than 14 years of management and executive level experience in several areas including the Department of Defense, Marketing/Advertising and P&C Insurance. Cruce’s process improvement, operational strategy, and client relationship acumen were highlighted during the COVID-19 pandemic as well as this year’s historically active hurricane season.

“Moving into 2021, the role of Chief Strategy Officer will be vital” says Kevin Myers, CEO of Brush Country Claims. “The role of Chief Strategy Officer ensures we capitalize on our core competencies and communicate these capabilities in the most effective way to existing and potential clients. With optimal customer service as priority number one, our CSO will envision and arrange operating strategies to bring us closer to maximum efficiency.”

Troy Stewart, President and COO, goes on to say: “Josh is the right leader to deliver on our promise of the unmatched customer experience. He will work with our clients to customize a working strategy to maximize claims efficiency and policyholder experience through our suite of proprietary program and technology solutions. His extensive experience in process improvement, marketing management and ground-up adjustment makes him the right leader to improve the process between our client, policyholder, and Brush Country Claims.”

“I am honored to be a part of a team who identifies that our clients have strategic needs above and beyond that of traditional claims adjustment”, shares Joshua Cruce. “Brush Country Claims is leading the industry by adapting to the evolving claims environment and implementing insurtech solutions to maximize the customer experience. In this role, I’m really looking forward to connecting with clients who are looking for the true full claims solution and working with our passionate and driven team of claims professionals who have built a world class claims management engine.”

Joshua Cruce is a decorated, combat wounded, and retired US Army veteran who received a BSBA in Management and Marketing from East Carolina University. Cruce holds several industry leading certifications in project management, P&C insurance, and claims management. He places heavy emphasis on continuing education and is pursuing his CPCU and MBA. When not serving Brush Country’s clients and policyholders, Cruce enjoys golfing, camping and outdoor activities with his loving wife and son.

About Brush Country Claims
Brush Country Claims is an independent adjusting firm that offers a full claims solution for residential, commercial, daily, and catastrophe claim management. Brush Country utilizes an innovative suite of proprietary technology to maximize customer experience while consistently having some of the fastest cycle times in the industry. A human led, tech forward approach embraces the grassroots beginnings of the company as well as their incredible drive to propel into the future.