News & Resources

time management

How to Stop Wasting Time

There are countless books, articles, blogs, podcasts and even classes that discuss time management. It always starts with dedicating "x” block of time on these days to do “y”.

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keep clients happy

How to Keep Your Client Partners Happy

Before I was in the insurance claims business, I managed teams in large advertising agencies. There was a saying commonly used in advertising: The second you win a client is the second you start losing them.

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effective meetings

How to Spend Less Time in Meetings

I have spent almost two years of my life in meetings. My son asked me yesterday, after a day full of meetings, “If you added up all of your meetings, how long would that be?”

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claims adjuster career

Level Up Your Adjusting Career

One of the best parts of my job is mentoring adjusters. I love seeing people enter the industry with the drive and desire to have a career having the opportunity to help them achieve their goals.

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hail damage

What Is Functional Hail Damage?

While these losses are uncommon (only about 10% of hailstones are even over 2”, according to the NOAA), the reality is most hail losses are complex and require a detailed eye to properly document the damage. (And you should always climb the roof.)

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all about hail spatter

All About Hail Spatter

Did you know that a quick, preliminary inspection can provide great insight into a reported hail loss and better guide you during your detailed inspection?

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